Privacy Policy - Verve Cleaning LLC

Introduction

This Privacy Policy explains how Verve Cleaning LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website and use our cleaning services.

Information We Collect

We may collect the following types of information:

Name, address, email, and phone number
Scheduling information (service date/time, service address, service details)
Payment information (processed through third-party payment providers; we do not store full card details)
Basic website and technical data (IP address, browser type, device identifiers, pages visited, and cookies/analytics data)

How We Collect Information

We collect information through:

Website forms (quote requests, contact forms, booking inquiries)
Calls, emails, and text messages from customers
Cookies and analytics tools (for example, Google Analytics)

How We Use Information

We use your information to:

Respond to inquiries and provide quotes
Schedule services, confirm appointments, and send updates/reminders (including SMS, when applicable)
Process billing and payments through third-party providers
Improve our website, services, and customer experience (including analytics)
Comply with legal and tax obligations

We do not sell or rent your personal information.

Sharing With Third Parties

We may share information with trusted third parties that help us operate our business, such as:

Website hosting and website service providers
Email and communication providers
Scheduling/CRM platforms
Payment processors (for example, Stripe, PayPal)
SMS providers (for example, Twilio, if used)

These third parties are permitted to use your information only as needed to provide services to us. We may also disclose information if required by law, legal process, or to protect rights, safety, and security.

Cookies & Tracking

We may use cookies to:

Remember preferences and improve site functionality
Understand website usage and performance (analytics)

You can disable cookies in your browser settings. Note that disabling cookies may affect certain website features.

Data Retention & Security

We retain personal information as long as needed to:

Provide services and maintain our business relationship
Meet legal, tax, or regulatory requirements

We use reasonable administrative, technical, and physical safeguards (such as HTTPS, access controls, and limited access) to protect information. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request corrections or updates
Request deletion (subject to legal/tax retention requirements)

To make a request, contact us using the information below.

Contact

Verve Cleaning LLC
Email: julianabenson1995@gmail.com
Phone: (470) 740-6776
Location: Marietta, GA 30067
Mailing address: Marietta, GA 30067

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.